The A-Z of Administration Skills and Experiences
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It is
always important to have these skills listed in your CV and mention a few
within your covering letter to get the attention of your future employer.
Employers
generally have 7 rules:
Does the
applicant demonstrate…
1. …. Analytical Skills?
2. …. Good Communication Skills?
3. …. Interpersonal Skills?
4. …. Leadership Skills? – is the applicant able to demonstrate
that they will grow and rise within the company?
5. …. A Positive attitude?
6. …. Teamwork?
7. …. Technical Skills and abilities to undertake the role?
A-D
|
Accuracy
|
Answering Telephones
|
Appointment Setting
|
Attention to Detail
|
Billing
|
Bookkeeping
|
Business Correspondence
|
Calendar
|
Calling Clients
|
Clerical
|
Client Relations
|
Communication
|
Computer
|
Correspondence
|
Deadlines (critical & planned)
|
Delivering Mail
|
Desktop
|
Directing Clients
|
Document Management
|
E-L
|
Efficiency
|
Email
|
Employee Relations
|
Event Coordination
|
Faxing
|
Filing
|
Greeting Clients
|
Greeting Employees
|
Greeting Visitors
|
Internet
|
Interpersonal
|
Inventory
|
Legal & Legislation Familiarity
|
Listening
|
M-O
|
Maintaining Office Records
|
Maintaining Office Records
|
Making Appointments
|
Making Appointments
|
Management
|
Management
|
Meeting Planning
|
Meeting Planning
|
Microsoft Office
|
Microsoft Office
|
Minute Taking – verbatim & Summarised
|
Multi-Tasking
|
Multi-Tasking
|
Negotiations
|
Non-verbal Communication
|
Office Administration
|
Office Administration
|
Office Equipment
|
Office Equipment
|
Office Management
|
Office Management
|
Oral Communication
|
Oral Communication
|
Order Processing
|
Ordering Office Supplies
|
Ordering Office Supplies
|
Organisational
|
Outlook
|
P-S
|
Planning
|
Presentation
|
Prioritising
|
Problem Solving
|
Public Relations
|
Receptionist
|
Record Keeping
|
Research
|
Running Office Machines
|
Scheduling
|
Self-Motivation
|
Social Media
|
Software
|
Sorting Mail
|
Spreadsheets
|
Supervising
|
T-W
|
Team Work
|
Technology
|
Time & Billing
|
Time Management
|
Training
|
Transcription
|
Travel Arrangements
|
Typing
|
Typing from Dictation and Conference Calls
|
Voicemail
|
Word Processing
|
Writing
|
Written Communication
|
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